Terms

Last revised: April 21, 2025 Effective date: May 21, 2025

Welcome to Bubble – the platform that lets you create, distribute, and manage your own website, online application, or mobile application, with no coding required. Bubble is both a visual programming tool and a cloud platform. You use the programming tool to build your applications, while they are hosted and run on the cloud platform. The application editor is accessed through your browser. There is nothing to download, and you can access your application from any device. Once an application is built on Bubble, there is no need to deploy the application to a cloud solution. As soon as an application is built on Bubble, it is hosted on Bubble's cloud infrastructure. If you want to know more about what Bubble is and isn’t, please see the Documentation.

Our “Terms and Conditions” are below. So that you don’t just have to hold your nose and click “I agree” or wade through a sea of legalese, we created short summaries of what each major section says. Of course, our lawyer insisted that these summaries must be “clearly and conspicuously identified” as “not legally effective,” so you can easily distinguish them below – they are in italics and do not have any numbering. 

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM

1. INTRODUCTION

These “Terms” are a legal contract between you and Bubble. You must be able to enter into contract to use our “Platform”. This includes the age requirement that you must be at least 18 years old, or 13 and have the consent of your parent or guardian, to use it. These Terms include our Privacy Policy and any other contract or policy referenced herein. We may change these Terms on occasion, and your continued use of the Platform means you accept the revised Terms. The Terms don’t apply to sites and services operated by other companies you may access through the Platform. Any legal claim involving these Terms, the site, or the services will be settled by arbitration, not through a trial in front of a judge or jury, or through a class action lawsuit.

a. These Terms and Conditions (the “Terms”) form a legal agreement between you and Bubble Group, Inc. (“Bubble” “we” or “us”). These Terms govern your use of our Site and Platform. Except where specifically noted below, references to the Platform include the Site. Bubble’s Privacy Policy is incorporated by reference into these Terms and details how we collect, use, and protect information about individuals.

b. TO USE THE PLATFORM, YOU MUST BE 18 OR OLDER (or the age of majority in the jurisdiction from which you are accessing the Platform), OR BE 13 OR OLDER AND HAVE YOUR PARENT OR GUARDIAN’S CONSENT. If you are a parent or guardian agreeing to these Terms for your child, you are legally responsible for his or her use of the Platform. The Platform is not intended for anyone under 13 and individuals under 13 may not use the Platform. 

c. By accessing or using the Platform, you represent and warrant that you have the legal right to do so, meet the age requirements in Section 1(b), and have the power to enter into a binding contract with us – either for yourself or on behalf of the entity on whose behalf you are using the Platform. YOU ARE REQUIRED TO AFFIRMATIVELY ACCEPT THESE TERMS WHEN INITIALLY SIGNING UP TO ACCESS THE PLATFORM. 

d. These Terms do not apply to any Third Party Services that you may access through the Platform. We are not responsible for their content or practices and provide links to Third Party Services only for convenience. For Third Party AI Services, see Section 10. Review the terms of any Third Party Service you use.

e. SECTION 16 OF THESE TERMS REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES ARISING OUT OF THESE TERMS, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IF THERE IS SUCH A DISPUTE.

f. We may change these Terms at any time. When we do, we will post the updated Terms on this page and may notify you through the Platform or email where applicable. Changes will be effective immediately for new users and five (5) days after posting for existing users. 

g. You may contact us using the contact form on https://bubble.io/contact or write us at Bubble Group, Inc., 22 W 21st Street, 2nd Floor, New York, NY 10010 ATTN: Legal with any questions you have about these Terms, the Platform, or our other services. 

2. DEFINITIONS

As used in these Terms, the following capitalized terms have the meanings set forth below:

"Account" means an account created to access the Platform's app creation and management tools.

“Acceptable Use Policy” means Bubble’s Acceptable Use Policy, available at https://bubble.io/acceptable-use-policy.

"Add-Ons" means optional Platform features available for additional fees.

"Agency Account" means an Account under our Agency Subscription Plan.

"Bubble AI Tools" means certain artificial intelligence tools provided as part of the Platform, including in-app generation features, landing page design and build guides.

"Bubble Marketplace" means the marketplace that lets Direct Users buy and sell templates and plugins for use with the Platform.

"Bubble Sites" means websites and other Internet-based services built, hosted and managed using the Platform.

"Confidential Information" means non-public or proprietary information in any form disclosed by or on behalf of either party that (i) is marked or identified as "confidential" or with a similar designation, or (ii) by its nature or the circumstances of its disclosure should reasonably be treated as confidential.

"Direct User" means an individual with access to the Platform's app creation and management tools.

"Direct User Content" means all text, images, photographs, or other materials provided or uploaded by you or Direct Users associated with your Account to the Platform or Site.

"Documentation" means the Platform documentation available at https://manual.bubble.io/.

"End User" means an individual who visits a Bubble Site or https://bubble.io without registering.

"Feedback" means any feedback, comments, or suggestions you may provide regarding us, the Platform, or other services we offer.

"Input" means prompts or other inputs you provide to Bubble AI Tools.

"Marks" means trademarks, service marks, logos, name, branding, and equivalent identifiers.

"OSS" means "open source" or "free software" licenses.

"Output" means applications and other outputs generated by Bubble AI Tools in response to your Input.

"Payment Provider" means a valid credit card or other payment method that we accept.

"Platform" means our drag-and-drop application building, hosting, and management platform.

"Sales Tax" means any sales or use tax, and any equivalent tax measured by sales proceeds that we are required to pass through to our customers or to Buyers on the Marketplace.

"Site" means our website at https://bubble.io.

"Subscription" means a paid access plan.

"Subscription Fees" means fees for Subscriptions.

"Subscription Start Date" means the date when the initial payment is due when you add a Subscription to your Account.

"Term" means the period during which you access the Site or use the Platform.

"Third Party AI Services" means third party large language models and artificial intelligence algorithms and platforms.

"Third Party Content" means content from third parties, including data provided by Third Party Services.

"Third Party Services" means any third party websites, services and applications that you may access through the Platform. Third Party Services may include Third Party AI Services.

“Update” means any changes to the Platform made available to all Bubble customers at no additional cost.

"Usage Information" means all data regarding Platform installation, registration, use, and performance, including without limitation response times, load averages, Usage Statistics, and activity logs.

"User Components" means templates and plugins for use with the Platform.

3. PLATFORM LICENSE

You can use the Platform to build and host an application or Bubble Site. Any other use of the Platform, or attempt to copy or damage the Platform, is prohibited, and we may suspend or terminate your account in such event. You may pay an additional fee to access additional features that expand the functionality of the Platform or Bubble Sites.

a. License. Subject to these Terms, Bubble grants you a non-exclusive, non-transferable, non-sublicensable, limited and revocable license to: (i) access and use the functionality of the Platform to build, host and manage Bubble Sites that may be made available End Users; (ii) access, use, and make a reasonable number of copies of the Documentation; and (iii) use any Updates at no additional cost. Any use beyond building and hosting Bubble Sites, or any attempt to copy or damage the Platform, is prohibited and may result in account suspension or termination.

b. Restrictions. Except as explicitly permitted in these Terms, you may not, directly or indirectly: (i) modify or create derivative works of the Platform; (ii) decompile, reverse engineer, or translate any portion of the Platform into human-readable form (except to the extent expressly allowed by applicable law); (iii) rent, lease, share, distribute, or sell the Platform to any third party, including on a service bureau or similar basis; (iv) remove, alter or deface proprietary notices or marks in the Platform or Documentation; (v) disclose the results of testing or benchmarking of the Platform; (vi) circumvent or disable the Platform’s security, copyright protection, or license management mechanisms, (vii) interfere with the Platform’s operation; (viii) use the Platform to violate the law or the rights of any third party; or (ix) attempt to do any of the foregoing. Bubble may take any actions it deems reasonable, including denying access to Users, suspending a Bubble Site, or terminating your Subscription for any breach of this Section 3(b). 

c. Additional Features. Add-Ons are available for additional fees and may be subject to additional terms that you must accept prior to access. Add-Ons are not required for proper Platform functioning and may include integrations to Third Party Services.

4. USE OF THE PLATFORM

You must create an account to access the Platform’s application creation features. You are responsible for keeping your account credentials secure, for all acts that occur under your account, and for the acts of anyone who accesses the Platform on your behalf. You may use the Platform to create applications for your customers. You can’t use the Platform for illegal purposes, to post pornography or hateful content, harass others, or do anything else your mother would not approve of.

a. Accounts. To access the Platform’s app creation and management tools you must create an Account. All references to “you” in this Agreement apply to Direct Users. When you create or update an Account, you must provide contact information and (if you are signing up for a paid Subscription or access to the Bubble Marketplace) payment processing information. All personal data that we collect in relation to your Account is subject to our Privacy Policy; information collected by the payment processor is subject to their equivalent policy. You agree to keep all Account information accurate, current and complete. If you design, operate, or maintain Bubble Sites for third parties on a commercial basis, you may create an Agency Account. When operating an Agency Account, (1) you may not use it to create your own Bubble Sites; (2) the restriction set forth in Section 3(b)(iii) does not apply to work you perform for your customers, and (3) once you create a Bubble Site, your customer must establish their own Account with us at the proper Subscription level prior to making it available to End Users. For the avoidance of doubt, you may not operate an Agency Account for any purposes other than those directly related to providing services to your customers as a bona fide agency.

b. Security. Each Direct User must establish unique login credentials to access the Platform and is responsible for maintaining the confidentiality of such credentials. These credentials cannot be shared or used by more than one individual Direct User to access the Platform. Direct Users may only access the Platform during one (1) concurrent login session. You must immediately inform Bubble of any suspected unauthorized Platform access or disclosure of login credentials. Bubble is not liable for any loss or damage arising from a failure to safeguard Account credentials or unauthorized use of such credentials. Bubble reserves the right to monitor the use of login credentials and may suspend, disable or terminate any Direct User’s access if Bubble reasonably determines that such Direct User has breached this Agreement or if such Direct User’s account has been used by an unauthorized third party. Bubble may charge you additional fees in accordance with Section 11 for the use of unique login credentials by multiple individuals.

c. Acceptable Use. In addition to the restrictions set forth in Section 3(b), you and your Direct Users may not use the Platform in any way that does not comply with Bubble’s Acceptable Use Policy, which is incorporated into these Terms by reference.

5. BUBBLE OBLIGATIONS

We strive to keep the Platform available 24/7/365 but may suspend access for maintenance or to protect it from attacks or other threats. We protect the Platform with robust physical, network, and data security measures. Online support for the Platform is via our Documentation, and paid users have access to support through the Bubble Help Center.

a. Availability. Bubble will use commercially reasonable efforts to make the Platform available at all times, except for scheduled downtime and any unavailability caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, civil unrest, Internet service provider failures or delays, or denial of service attacks that standard security measures cannot prevent.

b. Security. Bubble will employ industry-standard technical, logical, and physical security measures and practices for the Platform and any Bubble systems on which Direct User Content is stored or processed designed to preserve the security and integrity of, and prevent unauthorized access to, the Platform, Bubble Sites, and Direct User Content.

c. Support. Bubble will provide Updates to the Platform and Add-Ons applicable to your Account as they become available. Online documentation, community forums, manuals, and interactive training materials are always available at https://bubble.io/academy. Direct Users with paid Subscriptions can access support via the Bubble Help Center. Before contacting support, please check the Documentation as many common issues are already addressed there.

6. BUBBLE SITES AND DIRECT USER CONTENT

You are responsible for all content and operation of any Bubble Site you build, including the actions of any individual who accesses or uses your site. You must include terms that are at least as protective of Bubble as these Terms on your site. We can remove any content on the Platform or a Bubble Site that violates these Terms.

a. General. You are responsible for all Direct User Content. Direct User Content includes all content of Bubble Sites, the design and workflow of a Bubble Site, all data generated by or submitted to a Bubble Site (including information relating to End Users), all Output generated through Bubble AI Tools based on your Input, any User Components you make available through the Bubble Marketplace, and any comments, reviews, responses or other information posted in any user forums or the equivalent. AS BETWEEN YOU AND BUBBLE, YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL CONTENT, OPERATION, AND MANAGEMENT OF ANY BUBBLE SITE OR OTHER DIRECT USER CONTENT TO WHICH YOU HAVE ACCESS (INCLUDING IF SUCH DIRECT USER CONTENT WAS PRODUCED BY OTHERS OPERATING ON YOUR BEHALF, SUCH AS WHERE MULTIPLE DIRECT USERS HAVE ACCESS TO A SINGLE BUBBLE SITE), AND YOU AGREE TO INDEMNIFY BUBBLE FOR ANY CLAIMS, DAMAGES, COSTS, AND LIABILITIES ARISING FROM SUCH BUBBLE SITE OR CONTENT. For each piece of Direct User Content that you submit, you represent and warrant that: (i) you have the right to submit the Direct User Content to the Platform and grant the licenses set forth in this Section 6; (ii) if payment is required to any third party for the display of such Direct User Content that is licensed, you are solely responsible for all such payments and will indemnify Bubble for any third party seeking license or other payments related to Direct User Content from Bubble; (iii) the Direct User Content does not infringe, violate or misappropriate any third party’s rights, including any copyrights, trademarks or other intellectual property rights and privacy rights; and (iv) the Direct User Content complies with these Terms, the Acceptable Use Policy and all applicable laws. 

b. End User Content and Bubble Site Terms. If End Users are allowed to post content on a Bubble Site, such content will be deemed Direct User Content of the Direct User(s) who own the Account(s) associated with such Bubble Site. Each Bubble Site must include terms that are at least as protective of Bubble, and grant the controller of the Bubble Site the same rights regarding content removal and treatment that Bubble has under these Terms, including without limitation Sections 3(b), 5(c), 6(c), 6(d), 6(e), 7(c), and 17. 

c. Review and Removal of Content. Bubble is not required to review Direct User Content, but may determine that certain Direct User Content violates these Terms. We may remove such content, suspend your Account, suspend access to the applicable Bubble Site, or take any other steps that we deem appropriate in our sole discretion. Where applicable, Bubble may still collect subscription fees from suspended accounts. Bubble does not guarantee the accuracy, reliability or quality of Direct User Content. You acknowledge that by using the Platform or Bubble Marketplace, or by visiting a Bubble Site, you may be exposed to content you find offensive, indecent or objectionable. If you believe that any content infringes a third party intellectual property right, you may report the infringement as set forth in Section 15. 

d. License to Bubble. By posting, displaying, sharing or distributing Direct User Content on or through the Platform, you grant Bubble, its affiliates, and any applicable Third Party Services a nonexclusive license to use such Direct User Content during the Term solely for the purpose of operating the Platform and providing related services. Bubble is acquiring no rights in the Direct User Content except for the limited license set forth above.

e. Compliance and Preservation. Bubble reserves the right to access, monitor, investigate, preserve and disclose Account information and/or Direct User Content if Bubble is required to do so by applicable law or if we believe in good faith that such actions are reasonably necessary to (i) comply with legal process, (ii) enforce these Terms, (iii) respond to claims that any Direct User Content violates the rights of third parties, including pursuant to Section 15, (iv) respond to your customer service requests, (v) detect, prevent, or otherwise address fraud, security or technical issues, or (vi) protect the rights, property or personal safety of the Platform, Bubble, our employees, directors, officers, partners, agents, or the public.

f. Ownership Disputes. Sometimes ownership of an Account or Bubble Site is disputed between parties, such as a business and its employees, or a web designer and a client. We try not to get involved in these disputes. However, we reserve the right, at any time and in our sole discretion, to determine rightful Account or Bubble Site ownership and to transfer an Account or Bubble Site to such owner without notice. Our decision in that respect is final. If we can’t reasonably determine the rightful owner, we reserve the right to suspend an Account or Bubble Site until the disputing parties reach a resolution. We also may request documentation, such as a government-issued photo ID, credit card invoice or business license, to help determine the rightful owner.

7. BUBBLE MARKETPLACE

You buy or sell (license, really) templates and plugins for use with Bubble Sites on the Bubble Marketplace. Bubble provides the Marketplace as a service to our users, but is not responsible for transactions on the Marketplace. We do not warrant any item licensed through the Marketplace, but may reject or remove items that we determine do not meet our standards. If you sell an item on the Marketplace, you may not sell that item anywhere else.

a. General. The Bubble Marketplace lets Direct Users buy (a “Buyer”) and sell (a “Seller”) User Components. All Buyers and Sellers must comply with the Bubble Marketplace Policies available at https://manual.bubble.io/account-and-marketplace/marketplace-policies, which are incorporated by reference into these Terms. User Components are Direct User Content and subject to all applicable restrictions in Section 6, except as explicitly set forth in this Section 7.

b. Relationship between Parties. Buyers and Sellers contract directly with each other. Bubble is not a party to any contracts between Buyers and Sellers but facilitates these contracts by providing a transaction platform. Sellers may not use Bubble Marks in connection with User Components or suggest they are endorsed by Bubble.

c. Seller Representations. By submitting a User Component, Seller represents that it is compliant with the Platform and makes all representations and warranties set forth in Section 6(a) with respect to such User Component.

d. Bubble Rights. Bubble reserves the right to review, refuse, or remove any User Component at any time for any reason, even if previously approved and even if such removal affects functionality of the Bubble Sites.

e. Disclaimer. BUBBLE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO (i) THE CONTENT, FUNCTIONALITY, APPROPRIATENESS, MERCHANTABILITY, OR OTHERWISE OF ANY USER COMPONENT, AND (ii) ANY BUYER REVIEW OR THE CONTENT OR APPROPRIATENESS OF ANY BUYER REVIEW, AND DISCLAIMS ALL LIABILITY FOR DAMAGES ARISING OUT OF OR RELATED TO ANY BUYER REVIEW OR THE USE OF USER COMPONENTS. 

f. Payments. Buyers and Sellers must be 18 (or the age of majority in their jurisdiction from which they are accessing the Bubble Marketplace). Bubble processes payments but has no liability for transactions between Buyers and Sellers. Bubble retains a commission on transactions as specified in the Marketplace Policies.

g. Exclusivity. Sellers may only offer User Components on the Bubble Marketplace. Sellers may promote User Components on their own or third party sites, but any “purchase” link or the equivalent must direct the user to the Bubble Marketplace (and not via a frame or pop-up but via a re-direct). 

h. License to Buyer. User Components are licensed, not sold. Unless otherwise specified in customized license terms, the rights and restrictions of Section 3 apply to User Components with appropriate party substitutions. Detailed licensing terms are specified in the Marketplace Policies.

i. LIMITATION OF LIABILITY. BUBBLE WILL HAVE NO LIABILITY TO ANY BUYER OR SELLER FOR LOSS OF PAYMENT, LACK OF SUPPORT, REMOVAL OF USER COMPONENTS, BUYER REVIEWS, OR ANY OTHER CONSEQUENCES ARISING FROM THE TERMINATION OF A BUYER OR SELLER’S BUBBLE ACCOUNT, REMOVAL OF A USER COMPONENT OR BUYER REVIEWS FROM THE BUBBLE MARKETPLACE, OR ANY ACTS OR OMISSIONS OF BUYERS AND SELLERS WITH RESPECT TO THE BUBBLE MARKETPLACE.

j. Content Rights. Bubble may use, reproduce, and distribute ratings or comments on User Components provided by users of the Bubble Marketplace ("Buyer Reviews") and information, statistics and analysis relating to the Marketplace, User Components, and Bubble Sites ("Usage Statistics") in connection with promotion of the Platform and Marketplace. Both Buyer Reviews and Usage Statistics are publicly viewable until reset or removed as specified in the Marketplace Policies.

8. OWNERSHIP

We own the Platform and all non-identifying Usage Information. You own your content. We may use any feedback you provide about the Platform or Bubble without compensating you.

a. Platform. Except for the limited license grant in Section 3(a), Bubble retains all right, title and interest in and to the Platform, Documentation, Updates, and the Bubble Marketplace (excluding User Components). 

b. Direct User Content. Except for the limited licenses granted to Bubble herein, as between the parties, you retain all right, title, and interest in and to your Direct User Content. You may re-use your Direct User Content, including Bubble Site workflow and design and User Components, on other web platforms or media without restriction, except for Buyer Reviews.

c. Usage Information. Bubble owns all Usage Information. Usage Information includes information about User Components incorporated into Bubble Sites, and Usage Statistics, but excludes any personal data and End User Information. Usage Information may included aggregated information derived from Direct User Content and may be used for analytics, monitoring, improvement, and fulfilling its obligations. 

d. Marks. Each party retains all right, title and interest in and to their respective Marks. You grant Bubble a limited, non-exclusive, non-transferable, sublicensable right to use your Marks on the Platform and as otherwise required to fulfill its obligations hereunder, and for attribution per Section 17(e), consistent with your standard guidelines regarding such use. Except for the promotion of the Bubble Marketplace on your site, you may not use Bubble Marks for any purposes, including in a way that suggests you are or endorsed by or associated with Bubble beyond a customer relationship, or in connection with the marketing of your Bubble Sites or other services related to Bubble. All permitted use of a party’s Marks hereunder will inure to the benefit of the owning party. 

e. Feedback. Any Feedback is entirely voluntary and you hereby grant Bubble a perpetual, irrevocable, and royalty-free right and license to use all Feedback in any lawful manner whatsoever, without any obligation to you.

9. THIRD PARTY MATERIAL

We may make content or services provided by third parties available through the Platform as a convenience to our users. We are not responsible for their content or services, and recommend that you review their terms before using it.

a. Third Party Services. You are responsible for complying with the terms of all Third Party Services applicable to your use of the Platform. Bubble is not responsible for the performance of Third Party Services. Bubble will maintain compatibility of the Platform with Third Party Services accessed via the standard features of the Platform or Add-Ons as part of the support services set forth in Section 5(c). 

b. Third Party Content. Bubble may make content from third parties, including Third Party Content, available via the Platform. Bubble is not responsible for the accuracy or completeness of Third Party Content. If Bubble is required to remove Third Party Content, or is notified that certain Third Party Content may violate applicable law or third party rights, Bubble may remove such Third Party Content without notice. 

c. Open Source Software. Certain items of code provided with or accessed via the Platform are subject to OSS and are not subject to these Terms, except for Section 14. Each item of OSS is licensed under the terms of the license that accompanies such OSS. 

10. BUBBLE AI TOOLS.

Bubble provides Bubble AI Tools that generate Outputs based on your Inputs, and while you own these Outputs, they may not be unique and could potentially incorporate third party IP. You're responsible for ensuring your Inputs comply with our Terms, validating all Outputs before use, and accepting that Bubble doesn't guarantee accuracy or completeness of AI-generated content.

a. Subject to these Terms, Bubble provides access to Bubble AI Tools. Bubble AI Tools may utilize Third Party AI Services to generate Output in response to your Input. You acknowledge that we may share the Input with such Third Party AI Services in connection with generating the Output. We may use the Input and Output to train, refine, and develop the Bubble AI Tools and otherwise improve the Platform, including (where applicable) in accordance with our Privacy Policy.

b. Content Ownership. As between the parties and to the extent permitted by applicable law, you own all Input and Bubble does not claim ownership over your Output; provided, however, that Bubble does not represent or warrant that the Output is protectable by any intellectual property rights or that the Output does not incorporate, infringe or misappropriate the intellectual property or proprietary rights of any third party. You acknowledge and accept that due to the nature of artificial intelligence generally, Output may not be unique and other users may receive similar Outputs from the Bubble AI Tools.

c. Your responsibility. You represent and warrant that your Input will comply with applicable law and these Terms, including the Acceptable Use Policy. You acknowledge and accept that due to the probabilistic nature of machine learning, use of the Bubble AI Tools may in some situations result in inaccurate or incomplete Output. BUBBLE DOES NOT WARRANT OR GUARANTEE THAT THE OUTPUT WILL BE ACCURATE, COMPLETE OR RESPONSIVE TO YOUR INPUT OR REQUIREMENTS. You are solely responsible for reviewing and validating any Output generated by Bubble AI Tools before use and ensuring that such use complies with applicable law and these Terms. Bubble is not liable for any decisions made based on these Outputs.

d. Third Party AI Services. By accessing and using the Platform, you agree to comply with the terms and policies of the Third Party AI Services, which are not controlled by Bubble and are not considered part of the Platform. Third Party AI Services are a specific type of Third Party Services, and all provisions applicable to Third Party Services also apply to Third Party AI Services except as specifically modified in this Section 10. You acknowledge and accept that the terms and policies of such Third Party AI Services may retain certain rights to use your Inputs and Outputs. It is your responsibility to review and adhere to these terms, and Bubble disclaims any responsibility for Third Party AI Services or the Output generated therefrom. You acknowledge and agree that your use of such Third Party AI Services and Output is at your own risk.

e. Chatbot. Bubble provides a chatbot function that responds to user requests with automated replies, powered by Third Party AI Services. By using these functions, you hereby consent and authorize Bubble to share any information you provide with Third Party AI Services to the minimum extent required to complete your request. YOU, NOT BUBBLE, SHALL BE SOLELY RESPONSIBLE FOR YOUR USE OF THESE FUNCTIONS. YOU ACKNOWLEDGE AND AGREE THAT ANY CONDUCT YOU ENGAGE IN AS A RESULT OF THE INFORMATION PROVIDED BY THE CHATBOT OR ANY OTHER THIRD PARTY AI SERVICE MADE AVAILABLE THROUGH BUBBLE IS AT YOUR OWN RISK. YOU AGREE THAT BUBBLE WILL NOT BE HELD LIABLE TO YOU OR ANY THIRD PARTY FOR THE CHATBOT PROVIDING INACCURATE INFORMATION TO YOU.

11. FEES

Any fees for Platform Subscriptions are due in advance, are automatically charged to your credit card, and will continue until cancelled. We will charge sales tax where applicable. We use Stripe to process payments and you must agree to their terms when entering payment information.

a. Subscription. While basic Platform access is free, certain features require a Subscription. Subscription levels, features, and pricing are available at https://bubble.io/pricing. Subscription Fees are due in advance for each billing period, with the initial payment due on the Subscription Start Date. All Subscription Fees and other payments or credits related to your Account (including Bubble Marketplace transactions) will be made in accordance with the charges and billing terms in effect at the time payment is due or funds are received. All fees are quoted and must be paid in United States Dollars (USD). You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities, and these will be added to your fees where required by law. You acknowledge and agree that any overage fees or additional usage beyond your Subscription tier limit will be billed in arrears and are subject to the same terms, including without limitation our right to terminate or suspend your Account for non-payment. Prior to starting a Subscription or engaging in Bubble Marketplace transactions, you must provide us with a valid Payment Provider. A list of accepted payment methods is available in our Documentation. You must promptly update your Account with any changes to your payment information. Your Payment Provider agreement governs your use of the designated payment method, not these Terms. By providing payment information, you authorize us to invoice and process all fees, charges and payments (including without limitation Bubble Marketplace payments and overage fees) without additional notice or consent. We reserve the right to change our fees and billing practices at any time by posting notice on the Site or Platform, provided that pre-paid fees for Services not yet completed will not be affected.

b. Automatic Renewal. Subscriptions will automatically renew at the rates then in effect until cancelled as set forth in Section 11(c). By subscribing, you authorize us to charge your Payment Provider at the beginning of any subscription period. Upon renewal of your Subscription, if we do not receive payment from your Payment Provider, you will either pay all amounts due on your Account within seven (7) days of the date such payment was due or we may terminate your Subscription.

c. Cancellation. Monthly Subscriptions may be cancelled at any time by (i) opening up the app sidebar for the relevant app you want to cancel and clicking "Cancel plan"; (ii) going to the “App Plan” tab of your app editor, clicking on the "Cancel plan" button in the App Plan sub-tab, and clicking the "Select" button on the Free plan; or (iii) cancelling your plan through the Support bot. Annual Subscriptions will automatically renew for an additional year at the then-current price for the selected Services unless canceled at least thirty (30) days (or other notice period set forth on the applicable Order Form) prior to the anniversary of the applicable Subscription Start Date. For annual subscriptions, you are committing to pay for the entire subscription period. Early cancellation does not relieve you of this payment obligation. Both cancelled monthly and annual plans will remain active until the next billing date. Thereafter, your account will immediately lose access to paid features on the Platform and other paid Bubble services, including connection with any custom domain you may have set up.

d. Taxes. Sales Tax is automatically calculated and added to all orders where applicable. To the extent applicable, all payments for the Services will be made free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments of fees to us will be your sole responsibility. 

e. Late Payments and Interest. Any payment not received within 15 days of the due date will accrue interest at the rate of 1.5% per month or the maximum rate permitted by law from the due date until paid in full. Please note that we reserve the right to charge your credit card for any outstanding payments due. You agree to pay all costs we incur in collecting any late payments or interest, including attorneys' fees, court costs, and collection agency fees.

f. Payment Services. We use Stripe for payment services (e.g., card acceptance, merchant settlement, and related services). By paying for a Subscription or a User Component, you agree to be bound by Stripe’s Privacy Policy available at https://stripe.com/us/privacy/ and authorize us and Stripe to share any information and payment instructions you provide with your Payment Provider and any other Third Party Service provider(s) solely required to complete your transactions. 

12. CONFIDENTIAL INFORMATION

We will each keep the other’s sensitive information safe, and only use it as necessary.

a. General. Each party may have access to the other party’s Confidential Information as a result of this Agreement. Confidential Information is the sole property of the disclosing party. 

b. Use. Each party will: (i) only use Confidential Information to fulfill its obligations under these Terms and Privacy Policy; (ii) only provide access to Confidential Information on an “as-needed” basis to its personnel, agents, and/or consultants who are bound by obligations materially similar to this Section 12(b), and (iii) maintain Confidential Information using methods at least as protective as it uses to protect its own information of a similar nature, but in no event with less than a reasonable degree of care. The obligations in this Section 12(b) will apply during and for three (3) years after the Term, except for trade secrets, in which case the obligations continue as long as trade secret status is maintained. 

c. Exceptions. Confidential Information does not include information that is: (i) publicly available when disclosed or later becomes public through no fault of recipient; (ii) rightfully obtained from entities not bound to keep such information confidential, (iii) independently developed by recipient; or (iv) approved for unrestricted disclosure by disclosing party. Recipients may also disclose the other party’s Confidential Information as required by court order or applicable law, provided that, to the extent legally permissible, recipient promptly notifies the disclosing party of such requirement and cooperates with the disclosing party’s reasonable efforts to prevent or limit the scope of such disclosure, at the disclosing party's expense. 

13. TERM AND TERMINATION

You may terminate these Terms at any time by cancelling your subscription and stopping use of the Platform. We may terminate them for your breach, including failure to pay.

a. Term. These Terms will remain in effect for the Term.

b. Termination by Bubble. We may immediately suspend or terminate your Account without notice if (i) payment fails, (ii) you materially breach any provision of these Terms, or (iii) we are required to do so by law. We will not be liable to you or any third party for such termination, except if we are legally required to stop offering the Platform, we will refund any prepaid Subscription Fees for the remainder of the Term within thirty (30) days of the date of termination.

c. Termination by You. Following the termination date of your Subscription, these Terms will no longer apply to you unless (and only to the extent that) you access the Site or Platform.

d. Effect of Termination. All rights and licenses terminate immediately upon expiration or termination of this Agreement for any reason. Sections 9, 12, 13(d), and 14 through 17 will survive the termination or expiration of this Agreement for any reason.

14. DISCLAIMER; LIMITATION OF LIABILITY; INDEMNIFICATION

The Platform is provided without any warranty, e.g. we do not claim or guarantee legally that we are bug-free. Except in certain egregious cases, Bubble's maximum liability is limited to $100. You are responsible for all costs and damages we suffer as a result of your content or breach of these Terms.

a. WARRANTY. THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTY OR REPRESENTATION OF ANY KIND. BUBBLE MAKES NO PROMISES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE PLATFORM, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. BUBBLE DOES NOT WARRANT THAT THE PLATFORM WILL BE ERROR-FREE OR WORK WITHOUT INTERRUPTIONS.

b. LIMITATION OF LIABILITY. EXCEPT IN THE CASE OF GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY, IN NO EVENT WILL (a) BUBBLE’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED ONE HUNDRED DOLLARS, OR (b) EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. 

c. INDEMNIFICATION. You will indemnify, defend and hold Bubble harmless from any claim, action, suit or proceeding made or brought against Bubble arising out of or related to (a) your breach of any term of this Agreement, or (b) Direct User Content. 

15. INFRINGEMENT

We may remove content from the Platform or a Bubble Site that users report as infringing the intellectual property rights of others, or that we believe does so.

a. General. Bubble respects the intellectual property rights of others and we expect our users to do the same. If you are a copyright owner and believe a user of the Platform or operator of a Bubble Site is infringing your copyright or the copyright of any third party, please notify our designated copyright agent in writing at the following address: 

Bubble Group, Inc. 
22 W 21st Street
2nd Floor
New York, NY 10010
ATTN: Legal
[email protected]

b. Notice Requirements. Each notification must include the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the right that is allegedly infringed, (ii) a description of the work claimed to have been infringed, or, if multiple works are covered by a single notification, a representative list of such works, (iii) identification of the material that is claimed to be infringing, and information reasonably sufficient to permit Bubble to locate the material, (iv) information reasonably sufficient to permit Bubble to contact you, such as an address, telephone number, and, email address, (v) a written statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and (vi) a statement made under penalty of perjury that the information in the notification is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

Note that when Bubble contacts the owner of the content that is claimed to be infringing, we may provide them with the rights owner's name, contact information, and nature of the report, so that contact between the two parties may be established.

c. Trademarks. The above process may be used to inform us of potential or suspected violations of other intellectual property rights, including unauthorized use of trademarked material. 

d. Rights and Remedies. We may remove Direct User Content and other content on the Platform alleged to be infringing and terminate the right to use the Platform by any Direct User who infringes the intellectual property rights of another person or entity, in each case without prior notice and at our sole discretion.

16. DISPUTE RESOLUTION

New York law governs these Terms. Any dispute about the Platform or the Terms will be settled by arbitration, not a trial in front of a judge or jury, or through a class action lawsuit.

a. Governing Law. These Terms, for all purposes, will be governed and interpreted according to the laws of the State of New York, without giving effect to its conflicts of laws provisions that would require a different result. 

b. Arbitration. Any dispute that may not be brought in small claims court will be resolved by binding and confidential arbitration conducted in the English language, in New York, New York, before one commercial arbitrator from the American Arbitration Association (“AAA”) with substantial experience in resolving commercial contract disputes and governed by the AAA’s Commercial Arbitration Rules (the “Rules”). 
i. YOU ARE GIVING UP YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY FOR ANY DISPUTE ARISING UNDER THESE TERMS, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. ARBITRATOR DECISIONS ARE AS ENFORCEABLE AS ANY COURT ORDER AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT. 
ii. ANY CLAIMS BROUGHT BY EITHER PARTY MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF. 
iii. You have the right to opt out of the provisions of this Section 16 (for purposes of this Section only, the “Arbitration Agreement”) requiring and governing arbitration by sending written notice of your decision to opt out to the following address: [email protected], Bubble Group, Inc., 22 W 21st Street, 2nd Floor, New York, NY 10010 ATTN: Legal within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your Account username (if any), the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. 
iv. Any arbitration award will be final and binding upon the parties without appeal or review except as permitted by State of New York law or United States federal law. Each party will bear its own costs with respect to the arbitration procedure. 
v. Notwithstanding the foregoing, (1) either party may bring an individual action in small claims court, and (2) claims of (A) defamation, (B) violation of the Computer Fraud and Abuse Act, or (C) infringement or misappropriation of the other party’s intellectual property rights, may be exclusively brought in the state or federal courts located in New York County, New York. The parties agree to submit to the exclusive personal jurisdiction of such courts for such purpose. A request for equitable relief will not be deemed a waiver of the right to arbitrate. 

c. Enforceability. With the exception of Section 16(b)(i), if any part of Section 16(b) is deemed to be invalid or unenforceable for any reason then the balance of Section 16(b) will remain in effect. If, however, Section 16(b)(i) is found to be invalid or unenforceable for any reason, or we receive a valid opt-out notice from you pursuant to Section 16(b)(iii), then Section 16(b) will be null and void, neither party will be entitled to arbitration, and any claims relating to the Terms or Platform will be exclusively brought in a state or federal court located in New York County, New York.

17. MISCELLANEOUS

These final provisions cover important legal details that don't fit elsewhere in the Terms.

a. Assignment. You may not assign these Terms or any rights or obligations without Bubble’s prior written consent. Subject to the foregoing, these Terms will inure to the benefit of and be binding upon the parties and their respective successors and permitted assigns. Any attempted assignment in violation of this Section will be null and void.

b. Export Regulations. The Platform may be subject to export laws and regulations of the United States and other jurisdictions. You represent that you are not named on any U.S. government denied-party list. You will not permit Direct Users to access or use the Platform from embargoed countries or in violation of U.S. export laws.

c. U.S. Government Restricted Rights. Bubble provides the Platform, including related software and technology, for ultimate federal government end use solely in accordance with the following: Government technical data and software rights related to the Services include only those rights customarily provided to the public as defined in these Terms. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). If a government agency has a need for rights not conveyed under these Terms, it must negotiate with Bubble to determine if there are acceptable terms for transferring such rights, and a mutually acceptable written addendum specifically conveying such rights must be included in any applicable contract or agreement.

d. Severability. If any provision of these Terms is held by a court of competent jurisdiction to be contrary to law, the remaining provisions will remain in full force and effect.

e. Attribution. We may identify you as a client in standard marketing materials, including the customer page of the Site. 

f. Waiver. The waiver of a breach of any term hereof will in no way be construed as a waiver of any other term or breach hereof.

g. Entire Agreement; Modification. These Terms are the entire understanding of the parties with respect to their subject matter and supersede any previous or contemporaneous communications, whether oral or written. These Terms may be modified as set forth in Section 1(f) or in a writing signed by both parties. 

h. Headings and Interpretation. Headings are for reference only and do not affect the parties’ rights and obligations. As used herein, “may” means “has the right, but not the obligation, to”; “includes” means “includes, but is not limited to”; and “days” means calendar days, with obligations due on weekends or holidays due on the next business day.

i. Data Processing Addendum: If the provision of the services under these Terms involves the processing of “personal data” or similar term as defined by applicable privacy law, our Data Processing Addendum applies and is incorporated into these Terms.